Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–3 business days. You’ll receive a confirmation email once your order has shipped.

Shipping Time
Average shipping times:

  • UK: 7–15 business days

  • US/EU: 7–20 business days

  • Rest of World: 10–25 business days

These timeframes may vary during peak seasons or due to customs delays.

Tracking
All orders include tracking. You will receive a tracking number by email once your order has shipped.

Shipping Costs
Shipping fees are calculated at checkout based on your location.

Lost / Delayed Packages
If your package is delayed or appears lost, please contact us at lysielimited@gmail.com and we will assist you.

Incorrect Address
Customers are responsible for providing the correct shipping address. We cannot refund orders shipped to an incorrect address provided by the customer.

Customs Fees
Customers are responsible for any customs or import fees that may apply to international orders.